On-board entertainment

The Emirates in-flight entertainment system guarantees there won’t be a dull moment during your flight.


Whether it’s movies, TV or radio programmes you’re after, business facilities such as phone, SMS or email, or just catching up with the flight’s progress, you can be sure to enjoy a host of entertaining distractions during your journey.


Business or pleasure, young or old, whatever your interests are, you’ll feel at home when you travel with Emirates...[more]

In-flight dining

Emirates take pride in the preparation, selection and presentation of your meals.


Menus are carefully planned so that they complement and reflect the culinary delights on offer from all the different countries that Emirates fly to.


You will experience the very best in multi-cultural cuisine onboard because highly skilled chefs of international repute design the menus...[more]

Dubai airport information

Renowned for its international sporting events, world-class shopping and sun-drenched beaches, Dubai is a magnet that draws visitors from around the globe.


And from the very first moment you arrive at the all-new Sheikh Rashid Terminal at Dubai International Airport, you can enjoy the rewards that are borne from this magical city’s success.


Cutting-edge design has been combined with absolute functionality, making the Sheikh Rashid Terminal one of the most comfortable and welcoming airports in the world. Whether you are arriving, departing or simply in transit through Dubai, the wealth of amenities and services on offer at Dubai International Airport will ensure that your time with us is as enjoyable and relaxing as possible...[more]


  1. Will 'Dubai Duty free' be open when I arrive/depart? What is there?
  2. If I transit at Dubai, am I able to leave the airport
  3. Do Emirates provide a free hotel if my flight has a long connection time in Dubai?

Arriving in Dubai

  • Disembark via the airbridge directly into the terminal where you will find a connecting escalator that takes you to Level 3. For just US $21 one of the friendly Marhaba staff can be waiting to provide all the help and assistance you need, including priority processing at Immigration.
  • Follow the Baggage Reclaim signs, taking you down to the spacious underground tunnel via escalator or lift (the 300m tunnel crosses beneath the runway, joining the new terminal with the original facility)...[more]

Emirates aircraft product

The Emirates fleet comprises some of the most modern and comfortable aircraft. Read more about the First, Business and Economy Class product and view interactive seat maps...[more]

Frequent flyer info

Skywards is an exclusive club for frequent flyers with Emirates and SriLankan Airlines, designed to offer you benefits over and above what you would normally expect, because your loyalty is truly appreciated. Each time you fly, whether for business or pleasure, you accumulate Skywards Miles towards a variety of inspiring rewards such as free travel, upgrades and other benefits with Emirates, SriLankan or partners. There are three tiers of membership - Skywards Blue, Skywards Silver and Skywards Gold - each offering a greater degree of privilege, reward and recognition...[more]

Online Check-in

  1. What is Online Check-in?
  2. When can I check-in online?
  3. Which airports currently offer Emirates Online Check-in?
  4. Can I check-in other passengers who are travelling with me?
  5. I am travelling with an infant. Can I still check-in online?.
  6. Can Children, Young Passengers travelling alone and Unaccompanied Minors check-in online?
  7. What do I need to check-in online?
  8. How do I check-in online?
  9. What if I don't have a printer?
  10. What about return/onward flights?
  11. I'm travelling to a country that requires Advanced Passenger Information (API). Can I still check in online?
  12. What happens if I experience a problem while checking in online?
  13. When do I need to arrive at the airport?
  14. What should I do when I arrive at the airport?
  15. What about my luggage?
  16. Locating your booking reference/PNR...[more]

Baggage

Your comfort and safety are prime concerns of Emirates

Emirates is dedicated to making your travel experience more comfortable, relaxing and enjoyable. Aircraft are equipped with sufficient storage areas for luggage you carry on board. However, even with spacious cabins and overhead lockers, it is important that the size and the weight of carry-on items do not inconvenience you or other passengers...[more]