• Disembark via the airbridge directly into the terminal where you will find a connecting escalator that takes you to Level 3. For just US $21 one of the friendly Marhaba staff can be waiting to provide all the help and assistance you need, including priority processing at Immigration.
• Follow the Baggage Reclaim signs, taking you down to the spacious underground tunnel via escalator or lift (the 300m tunnel crosses beneath the runway, joining the new terminal with the original facility).
• If you need any assistance, ask at the Marhaba Service Desk, located next to the tunnel entrance.
• A travelator will move you effortlessly through the tunnel to escalators and lifts that bring you up to Baggage Reclaim and Immigration on Level 1 of the original terminal.
• Indulge in some shopping at the Arrivals Duty Free Store in the Baggage Reclaim Hall.
• Pass through Immigration and Customs into the Arrivals Hall, where you will be able to exchange currency and hire a car. At any time of day, you will find metered taxis waiting outside the terminal. For Business and First Class passengers, the chauffeur-drive point is also located outside the Arrivals Hall.
• For those in transit or awaiting departure, the Marhaba Lounge provides a wonderfully comfortable environment in which you can relax and while away the time. Capturing the ambience of traditional Arabia, this unique facility is located at the blue (east) end of the terminal by Gate 25. The Marhaba Lounge is available to all passengers 24 hours a day, regardless of class of travel for a small charge Dhs75 (about £11).

Visa Collection & Dubai Bargain Breaks

You can collect your visa from the desk at the tunnel exit in front of the escalators.

For stopover options

Please follow the signs to the Arabian Adventures' desk within the terminal.

Transit through Dubai

• Disembark via the windowed airbridge, up the connecting escalator to Level 3 of the terminal. Pickup point is also located outside the Arrivals Hall.
• Follow the signs to any one of the four Transit / Connecting Flights desks, passing through Security Control.
• Once you have your onward boarding card, you can take the escalator down to Departures on Level 2.

Departing Dubai

• In the Departures Terminal, go to the dedicated Emirates check-in desks.
• After checking in, proceed to Passport Control where there are 14 desks, including one exclusively for First Class passengers. Please note you will need to leave baggage trolleys here.
• Pass through Security Control and take the escalators or lifts down to the tunnel.
• A travelator will move you through the tunnel to escalators or lifts that take you up to Level 1 of the Sheikh Rashid Terminal, where you will find trolleys for your carry-on luggage and shopping.
• Level 1 houses the renowned Dubai Duty Free - one of the largest duty-free shopping arcades in the world.
• Take the escalators or lifts to Departures on Level 2, where you will find an array of dining options and the Departure Gates numbered 1 to 32.

Go to Emirates Zone